It reaches both sides of the record — the order and the shipment against it — so a support reply can name the last checkpoint rather than repeat a status word. Tracking numbers, addresses and customer emails pass through whichever LLM you are using, which is worth settling before you point it at live logistics data.
A shipment and order layer over the TrackMage API: create and update shipments and orders, list what exists, read a shipment's tracking checkpoints, and re-track when a carrier goes quiet.
- Shipments created and updated
- Orders created and updated
- Existing shipments and orders listed
- A shipment's checkpoint history
- Shipments re-tracked on demand
- Carrier coverage worldwide, so a tracking number resolves wherever it was issued
Node.js 18 or newer and a TrackMage account. Generate a Client ID and Client Secret under Settings, note the Workspace ID, and put all three in the environment — it authenticates over OAuth client credentials.
