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choose-zoom-approach

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by openai · part of openai/plugins

Use when choosing architecture.

🧩 One of 7 skills in the openai/plugins package — works on its own, and pairs well with its siblings.

This is the playbook your agent receives when the skill activates — you don't need to read it to use the skill, but it's here to audit before installing.

Choose Zoom Approach

Pick the smallest correct Zoom surface for the job, then layer in only the supporting pieces that are actually required.

Decision Framework

Problem TypePrimary Zoom Surface
Deterministic backend automation, account management, reporting, scheduled jobsrest-api
Event delivery to your backendwebhooks or websockets
Embed Zoom meetings into your appmeeting-sdk
Build a fully custom video experiencevideo-sdk
Build inside the Zoom clientzoom-apps-sdk
Real-time media extraction or meeting botsrtms plus meeting-sdk when needed
Phone workflowsphone
Contact Center or Virtual Agent flowscontact-center or virtual-agent

Guardrails

  • Do not recommend Video SDK when the user actually needs Zoom meeting semantics.
  • Do not recommend Meeting SDK when the user needs a fully custom session product.
  • Keep deterministic backend automation in REST APIs and event-driven code.

What To Produce

  • One recommended path
  • Minimum supporting components
  • Hard constraints and tradeoffs
  • Immediate next implementation step