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zoom-cobrowse-sdk

✓ Official★ 4,081

by openai · part of openai/plugins

Use when using Cobrowse.

🧩 One of 7 skills in the openai/plugins package — works on its own, and pairs well with its siblings.

This is the playbook your agent receives when the skill activates — you don't need to read it to use the skill, but it's here to audit before installing.

Zoom Cobrowse SDK

Use this skill after the support workflow is clearly a browser co-browsing experience. If the user is still choosing between Zoom Contact Center, Virtual Agent, Video SDK, or Cobrowse, route through start or plan-zoom-product first.

Workflow

  1. Confirm the role model: customer page, agent console, session initiation, and how the PIN or link is handed off.
  2. Check auth and session setup before UI work: tokens, allowed origins, environment variables, and SDK loading.
  3. Design privacy controls early: masking rules, blocked elements, remote-assist permission boundaries, and audit requirements.
  4. Implement the minimal lifecycle first: initialize, start or join, subscribe to events, reconnect, and end.
  5. Add advanced capabilities only after the base session is stable: annotations, multi-tab persistence, custom PINs, and remote assist.
  6. When debugging, isolate browser support, CORS/CSP, token generation, third-party cookie behavior, and SDK event errors.

References