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twilio-sendgrid-account-setup

✓ Official★ 4,081

by openai · part of openai/plugins

Set up a SendGrid account for email delivery. Covers API key creation (SG.-prefix), domain authentication (DKIM/SPF via CNAME records), Single Sender Verification for testing, SDK installation, and the relationship between SendGrid and Twilio credentials. Use before any other SendGrid skill. This skill is for SendGrid only — not the Twilio Email API (comms.twilio.com).

🧩 One of 7 skills in the openai/plugins package — works on its own, and pairs well with its siblings.

This is the playbook your agent receives when the skill activates — you don't need to read it to use the skill, but it's here to audit before installing.

Overview

SendGrid is Twilio's email delivery engine but uses a completely separate authentication system — SendGrid API keys (starting with SG.) are not Twilio API keys. You cannot use Account SID/Auth Token for SendGrid, and no Twilio MCP tools wrap SendGrid.

API Key Scopes

ScopeUse forRisk
Full AccessDevelopment onlyCan do everything — never deploy with this
Restricted AccessProductionScope to only what your app needs (e.g., Mail Send only)
Billing AccessAccount managementSeparate from mail operations

A "Mail Send" restricted key can send email but cannot read suppressions, manage templates, or access stats. If you get 403 Forbidden, check key permissions.

SMTP Relay (Alternative to API)

SendGrid also supports SMTP for sending. Useful for frameworks with built-in SMTP support (e.g., Laravel, Django, Rails).

SettingValue
Serversmtp.sendgrid.net
Port587 (TLS) or 465 (SSL)
Usernameapikey (literal string, not your key name)
PasswordYour SendGrid API key (SG.xxx)

Domain Authentication (Required for Production)

Single Sender Verification is for testing only. Production requires domain authentication for deliverability.

Setup: SendGrid Console > Settings > Sender Authentication > Authenticate Your Domain

Create 3 CNAME DNS records:

  1. s1._domainkey.yourdomain.com → s1.domainkey.u1234.wl.sendgrid.net (DKIM)
  2. s2._domainkey.yourdomain.com → s2.domainkey.u1234.wl.sendgrid.net (DKIM)
  3. em1234.yourdomain.com → u1234.wl.sendgrid.net (return path)

Verify via API: GET /v3/whitelabel/domains/{id}/validate

DMARC: After setting up DKIM and SPF via domain authentication, configure a DMARC DNS record (_dmarc.yourdomain.com) to instruct receiving servers how to handle authentication failures. Start with p=none for monitoring before enforcing.

Dedicated IP (Pro+ plans): Isolates your sending reputation. Requires an IP warming schedule — start with low volume and increase over 30 days.

SendGrid and Twilio

Twilio productHow it uses SendGridSends email?
SendGrid (this skill)Direct email delivery via api.sendgrid.comYes
Twilio Email APIDirect email delivery via comms.twilio.com/v1/emails — uses Twilio creds, not SendGrid keysYes (separate product)
VerifyOTP via channel: 'email'Delegates to SendGrid via Mailer config
ConversationsTracks EMAIL as a channel typeNo — logs/tracks only
FlexEmail channel for agentsUses SendGrid for delivery

Servers:

  • Global: https://api.sendgrid.com
  • EU regional: https://api.eu.sendgrid.com

CANNOT

  • Cannot use Twilio credentials for SendGrid — Separate API keys (SG.-prefix), separate Console, separate billing.
  • Cannot access SendGrid via Twilio MCP tools — No MCP integration. Use SDK or direct REST.
  • Single Sender Verification requires re-verification on address change — Changing the sender email requires a new verification. Use Domain Authentication for production.
  • Domain Authentication requires DNS access — 3 CNAME records needed. If you can't modify DNS, you can't authenticate.
  • Domain Authentication API returns stale entries — GET /v3/whitelabel/domains includes old invalid entries. Filter by valid: true.
  • API Key Secret shown only at creation — Cannot retrieve afterward. Store immediately.

Security: Your API key is shown only once at creation. Never display, log, or repeat a user's API key in responses. If a user shares their key in conversation, advise them to rotate it immediately. Store keys in a secrets manager (AWS Secrets Manager, HashiCorp Vault, etc.), not in code or environment files committed to version control.

Next Steps

  • Send email: twilio-sendgrid-email-send
  • Domain settings and templates: twilio-sendgrid-email-settings
  • Delivery tracking: twilio-sendgrid-webhooks
  • Docs: SendGrid API Reference