Agent Skills

writing-guidelines

★ 28,711

by vercel

Review docs/prose for Writing Guidelines compliance. Use when asked to "review my docs", "check writing style", "audit prose", "review docs voice and tone", or "check this page against the writing handbook".

ticket-deflector

✓★ 22,378

by anthropics

Reads a forwarded customer email or ticket, pulls order/refund status from PayPal and account history from HubSpot, drafts a tone-matched reply in the owner's writing voice, and can issue a PayPal refund with explicit owner approval. Use when the user says "draft a response," "answer this customer," "where's my order," or "I want a refund."

guideline-generation

✓★ 22,378

by anthropic

This skill generates, creates, or builds brand voice guidelines from source materials. It should be used when the user asks to "generate brand guidelines", "create a style guide", "extract brand voice", "create guidelines from calls", "consolidate brand materials", "analyze my sales calls for brand voice", "build a brand playbook from documents", "synthesize a voice and tone guide", or uploads brand documents, transcripts, or meeting recordings for brand analysis. Also triggers when the user has

twilio-voice-conversation-relay

✓★ 4,081

by openai

Build AI-powered voice agents using Twilio ConversationRelay. Handles real-time speech recognition (ASR), text-to-speech (TTS), and bidirectional audio streaming via WebSocket. Covers TwiML setup, WebSocket message types, LLM integration, streaming responses, and voice provider configuration. Use this skill to build voice bots, IVR replacements, or real-time AI voice assistants on Twilio calls.

twilio-webhook-architecture

✓★ 4,081

by openai

Design, secure, and operate Twilio webhook endpoints. Covers inbound event handling, status callbacks, signature validation, connection overrides for retry and timeout tuning, local development tunneling, and production hardening. Use this skill whenever an agent needs to receive HTTP callbacks from Twilio for any product -- messaging, voice, verify, or event streams.

twilio-compliance-onboarding

✓★ 4,081

by openai

Registrations required BEFORE Twilio traffic works. Covers messaging programs (A2P 10DLC, toll-free verification, WhatsApp WABA, RCS, short code, alphanumeric sender) and voice trust programs (STIR/SHAKEN, Voice Integrity, Branded Calling, CNAM). Each number/sender type has its own program — registration blocks traffic until complete.

twilio-compliance-traffic

✓★ 4,081

by openai

Rules you must follow for Twilio messaging and voice traffic. Covers TCPA (consent tiers, quiet hours, DNC), GDPR (EU consent, right to deletion), PCI DSS (payment recording, Pay verb), HIPAA (BAA, PHI), FDCPA (debt collection limits), CAN-SPAM, WhatsApp policies, SHAKEN/STIR, and consent management patterns. Use this skill proactively when developers have working traffic to ensure they follow the rules.

twilio-voice-twiml

✓★ 4,081

by openai

Build voice call logic using TwiML (Twilio Markup Language). Covers the core verbs (Say, Play, Gather, Dial, Record, Conference), generating TwiML with Python and Node.js SDKs, and a complete inbound call IVR example. Use this skill to define call behavior for inbound or outbound calls.

twilio-agent-connect

✓★ 4,081

by openai

Use when building or integrating Twilio Agent Connect (TAC) to connect third-party LLM agent runtimes with Twilio Voice, Messaging, ConversationRelay, Conversation Memory, Conversation Orchestrator, or Enterprise Knowledge.

twilio-call-recordings

✓★ 4,081

by openai

Record Twilio voice calls correctly. Covers the critical distinction between Record verb (voicemail) and Dial record (call recording), dual-channel for QA, mid-call pause for PCI, Conference recording, and the ConversationRelay workaround. Use this skill whenever you need to capture call audio for compliance, QA, or analytics.

twilio-verify-send-otp

✓★ 4,081

by openai

Send and verify one-time passcodes (OTPs) via Twilio Verify over SMS, RCS, voice, email, or WhatsApp. Covers creating a Verify Service, sending tokens, checking submitted codes, automatic WhatsApp-to-SMS fallback, and service configuration. TOTP is supported via the Factors API (a separate family from channel-based OTP). Use this skill to add phone or email verification or two-factor authentication to any application.

twilio-voice-outbound-calls

✓★ 4,081

by openai

Make outbound phone calls via Twilio's Programmable Voice REST API. Covers the full voice platform: calls.create(), answering machine detection (AMD), conference-based agent bridging, call recording, status tracking, and SIP Trunking. Use this skill for outbound calls, sales dialers, or when asking what voice APIs are available.

twilio-ai-agent-architect

✓★ 4,081

by openai

Planning skill for AI-powered conversational agents. Qualifies the developer's use case across outcome sophistication, entry point, and customer profile to recommend the right Twilio Conversations architecture and implementation skills. Handles both high-level requests ("build me a voice AI assistant") and specific ones ("integrate ConversationRelay with my OpenAI backend").

twilio-conversation-orchestrator

✓★ 4,081

by openai

Configure automatic conversation capture and routing with Twilio Conversation Orchestrator. Covers Configuration creation, channel capture rules, grouping types, status timeouts, Memory Store linkage, Intelligence linkage, and conversation lifecycle. Use this skill to automatically capture SMS, voice, WhatsApp, RCS, and web chat traffic into unified conversations without manually creating conversations or participants.

twilio-security-compliance-hipaa

✓★ 4,081

by openai

Configure Twilio accounts for HIPAA compliance. Covers BAA requirements, HIPAA Project designation (self-service and support), eligible services list, per-product requirements (Voice, SMS, ConversationRelay, Conversation Intelligence, Flex, Verify), message redaction, and what is NOT eligible. Use this skill when developers are building healthcare workflows on Twilio.

github-issue-creator

✓★ 2,676

by microsoft

Convert raw notes, error logs, voice dictation, or screenshots into crisp GitHub-flavored markdown issue reports. Use when the user pastes bug info, error messages, or informal descriptions and wants a structured GitHub issue. Supports images/GIFs for visual evidence.

tts-voiceover

✓★ 1,245

by microsoft

Text-to-speech voice-over generation from YAML speaker notes using Azure Speech SDK with SSML pronunciation control

content-style-guide

★ 121

by bitwarden

Bitwarden's product content style guide for end-user-facing GUI copy — voice, tone, AP-style-with-exceptions grammar, sentence case in UI, and accessibility-first language at a U.S. 7th-grade reading level.