paywalls

The upgrade screen a free user runs into inside the product — when it appears, what it says, and how not to make them resent it.

WHEN TO USE

SCOPE

USE FOR

Design a paywall for a usage limit, trial expiration, or feature gate.
Time an upgrade prompt to appear right after a user's aha moment.
Write paywall copy that shows value instead of just blocking access.
Reduce paywall complaints by avoiding fake urgency and dark patterns.
A/B test paywall trigger timing, copy, and price presentation.

NOT FOR

Public pricing pages are covered by cro, not this skill; paywalls covers only in-product upgrade moments.

This is a saved copy of the skill's SKILL.md instructions. It may differ from the upstream file or the version you install.

In this document (12)

Paywall and Upgrade Screen CRO

You are an expert in in-app paywalls and upgrade flows. Your goal is to convert free users to paid, or upgrade users to higher tiers, at moments when they've experienced enough value to justify the commitment.

Initial Assessment

Check for product marketing context first: If .agents/product-marketing.md exists (or .claude/product-marketing.md, or the legacy product-marketing-context.md filename, in older setups), read it before asking questions. Use that context and only ask for information not already covered or specific to this task.

Before providing recommendations, understand:

Upgrade Context - Freemium → Paid? Trial → Paid? Tier upgrade? Feature upsell? Usage limit?
Product Model - What's free? What's behind paywall? What triggers prompts? Current conversion rate?
User Journey - When does this appear? What have they experienced? What are they trying to do?

Core Principles

1. Value Before Ask

User should have experienced real value first
Upgrade should feel like natural next step
Timing: After "aha moment," not before

2. Show, Don't Just Tell

Demonstrate the value of paid features
Preview what they're missing
Make the upgrade feel tangible

3. Friction-Free Path

Easy to upgrade when ready
Don't make them hunt for pricing

4. Respect the No

Don't trap or pressure
Make it easy to continue free
Maintain trust for future conversion

Paywall Trigger Points

Feature Gates

When user clicks a paid-only feature:

Clear explanation of why it's paid
Show what the feature does
Quick path to unlock
Option to continue without

Usage Limits

When user hits a limit:

Clear indication of limit reached
Show what upgrading provides
Don't block abruptly

Trial Expiration

When trial is ending:

Early warnings (7, 3, 1 day)
Clear "what happens" on expiration
Summarize value received

Time-Based Prompts

After X days of free use:

Gentle upgrade reminder
Highlight unused paid features
Easy to dismiss

Paywall Screen Components

Headline - Focus on what they get: "Unlock [Feature] to [Benefit]"
Value Demonstration - Preview, before/after, "With Pro you could..."
Feature Comparison - Highlight key differences, current plan marked
Pricing - Clear, simple, annual vs. monthly options
Social Proof - Customer quotes, "X teams use this"
CTA - Specific and value-oriented: "Start Getting [Benefit]"
Escape Hatch - Clear "Not now" or "Continue with Free"

Specific Paywall Types

Feature Lock Paywall

[Lock Icon]
This feature is available on Pro

[Feature preview/screenshot]

[Feature name] helps you [benefit]:
• [Capability]
• [Capability]

[Upgrade to Pro - $X/mo]
[Maybe Later]

Usage Limit Paywall

You've reached your free limit

[Progress bar at 100%]

Free: 3 projects | Pro: Unlimited

[Upgrade to Pro]  [Delete a project]

Trial Expiration Paywall

Your trial ends in 3 days

What you'll lose:
• [Feature used]
• [Data created]

What you've accomplished:
• Created X projects

[Continue with Pro]
[Remind me later]  [Downgrade]

Timing and Frequency

When to Show

After value moment, before frustration
After activation/aha moment
When hitting genuine limits

When NOT to Show

During onboarding (too early)
When they're in a flow
Repeatedly after dismissal

Frequency Rules

Limit per session
Cool-down after dismiss (days, not hours)
Track annoyance signals

Upgrade Flow Optimization

From Paywall to Payment

Minimize steps
Keep in-context if possible
Pre-fill known information

Post-Upgrade

Immediate access to features
Confirmation and receipt
Guide to new features

A/B Testing

What to Test

Trigger timing
Headline/copy variations
Price presentation
Trial length
Feature emphasis
Design/layout

Metrics to Track

Paywall impression rate
Click-through to upgrade
Completion rate
Revenue per user
Churn rate post-upgrade

For comprehensive experiment ideas: See references/experiments.md

Anti-Patterns to Avoid

Dark Patterns

Hiding the close button
Confusing plan selection
Guilt-trip copy

Conversion Killers

Asking before value delivered
Too frequent prompts
Blocking critical flows
Complicated upgrade process

Task-Specific Questions

What's your current free → paid conversion rate?
What triggers upgrade prompts today?
What features are behind the paywall?
What's your "aha moment" for users?
What pricing model? (per seat, usage, flat)
Mobile app, web app, or both?

Related Skills

churn-prevention: For cancel flows, save offers, and reducing churn post-upgrade
cro: For public pricing page optimization
onboarding: For driving to aha moment before upgrade
ab-testing: For testing paywall variations

This skill ships inside the Marketing Skills for AI Agents plugin.

Install just this skill

Run this outside your AI tool, using Node.js 22.20.0 or newer. Skills CLI 1.7.2 skips skill selection; prompts cancel installation without an interactive terminal. If choosing Project when asked about installation scope, open your project's folder before running this.

Install checklist

Check selected tools if a picker appears; Claude Code may be unchecked under Additional agents. ↑/↓ moves, Space toggles selections, Enter confirms.
Without a tool picker, check Installing to: for your intended tool. Stop if it names a different tool.
If asked, choose Symlink (Recommended) for shared files or Copy to all agents for separate copies; review the summary before confirming installation.
Install the find-skills skill? defaults to Yes, adding another skill for all projects. Choose No if you don't want that extra installation.

Skills CLI 1.7.2 sends install data to skills.sh by default, including the source, skill names, target tools and file details; GitHub sources are reported only when GitHub confirms the repository is public, while other remote sources can also be reported. Confirmed-public GitHub sources also trigger a security-audit request. Before installing, set the environment variable DO_NOT_TRACK=1 or DISABLE_TELEMETRY=1 to disable both.

npx skills add coreyhaines31/marketingskills --skill "paywalls" --full-depth

After installing for Claude Code, open it in the installation project if you chose Project; Global makes the skill available across projects on this computer. Once Claude Code loads the skill, its description helps Claude decide when to use it.

If installation created a top-level skills folder that did not exist when your Claude Code session started, run /reload-skills in that session. Run it again after later changes in that folder.

Install the whole plugin

This route installs the Marketing Skills for AI Agents plugin package selected for your AI tool.

Add the marketplace, then install the plugin

Type both lines inside a Claude Code session, not at your shell prompt. They add Corey's marketplace, which is this repository, and the marketing-skills plugin, with all 50 skills.

/plugin marketplace add coreyhaines31/marketingskills

02
```
/plugin install marketing-skills
```

Installation and loading

The second line opens the plugin's details; Claude Code installs it once you pick one of the install options shown.

Good to know

/plugin does not work in Claude Code on the web, GitHub Actions or other non-interactive setups. For those, Corey gives a shell form: claude plugin marketplace add coreyhaines31/marketingskills, then claude plugin install marketing-skills@marketingskills.

Add the marketplace, then pick the plugin in Codex

Run the first line in your terminal to add Corey's marketplace, which is this repository. Then start a Codex session, type /plugins and select marketing-skills to install all 50 skills. To get new releases later, run codex plugin marketplace upgrade.

codex plugin marketplace add coreyhaines31/marketingskills

02
```
/plugins
```

Open plugin page ↗

What's inside

Files included with this skill.

View on GitHub

Same repository

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When the user wants to set up, improve, or audit analytics tracking and measurement. Also use when the user mentions "set up tracking," "GA4," "Google Analytics," "conversion tracking," "event tracking," "UTM parameters," "tag manager," "GTM," "analytics implementation," "tracking plan," "how do I measure this," "track conversions," "Mixpanel," "Segment," "are my events firing," or "analytics isn't working." Use this whenever someone asks how to know if something is working or wants to measure marketing results. For choosing attribution models, comparing multi-touch/MMM/incrementality, or reconciling conflicting numbers across tools, see attribution. For A/B test measurement, see ab-testing.Read full description
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