This is the playbook your agent receives when the skill activates — you don't need to read it to use the skill, but it's here to audit before installing.
Online Reputation Management
AI-powered online reputation management skill for e-commerce brands. Builds reputation monitoring frameworks, negative review response strategies, rating recovery plans, and crisis communication templates.
Capabilities
- Generates actionable monitoring & alerts frameworks based on your specific business context
- Works across major e-commerce platforms (Amazon, Shopify, Walmart, WooCommerce, Etsy, TikTok Shop)
- Provides data-driven recommendations with industry benchmarks
- Outputs ready-to-implement plans, not just generic advice
npx skills add https://github.com/nexscope-ai/ecommerce-skills --skill online-reputation-managementRun this in your project — your agent picks the skill up automatically.
Install
clawhub install online-reputation-managementUsage
Input: Brand name, product name, or store URL
Output: Reputation monitoring plan, negative review response templates, rating recovery roadmap, crisis response playbook
Example Prompt
"I run a [your business type] on [platform]. Help me set up online reputation management for my business. Here's my current situation: [describe context]."
Limitations
- Requires your specific business data for accurate recommendations
- Market benchmarks are based on US/EU data — adjust for other regions
- Recommendations should be validated against your platform's current policies
- Does not replace dedicated monitoring SaaS tools — designs the strategy and framework
Built by Nexscope AI — AI-powered e-commerce intelligence.
Licensed under MIT— you can use, modify, and redistribute it under that license's terms.
View the full license file on GitHub →